Human error analysis to reduce production defects with Sherpa method and Heart method in PT XYZ

Authors

  • Ayu Puspitasari Department of Management and Business, Politeknik Negeri Batam, Batam, Indonesia Author
  • Ginda Safitri Department of Management and Business, Politeknik Negeri Batam, Batam, Indonesia Author
  • Yolanda Efionita Department of Management and Business, Politeknik Negeri Batam, Batam, Indonesia Author

DOI:

https://doi.org/10.60036/yxdr8458

Keywords:

Human Error , SHERPA Method, HEART Method

Abstract

This study aims to analyze Human Error to Reduce Defects in Production with the Sherpa Method and the Heart Method at PT XYZ. Sherpa method to identify errors and Heart method to calculate the probability of errors. The results of data processing show a total of 9 tasks and descriptions of errors where errors are divided into 2 types of errors classified based on Sherpa error modes, namely errors in implementation (action errors) as many as 7 errors, errors in checking (Checking errors) as many as 2 errors. The results of the calculation of the HEP value in the production process of automation goods. The probability of error in production with the heart method where the highest HEP value is 0.16. The production process of automation goods at PT XYZ which often occurs in the mounting process with the highest HEP value of 0.1856.

References

Alfano, V. A., & Rusindiyanto. (2021). Analisis human error pada proses produksi gula dengan menggunakan metode SHERPA dan HEART untuk meminimalkan kecelakaan kerja di PG Rejo Agung Baru Madiun. Juminten: Jurnal Manajemen Industri dan Teknologi, 2(3), 47–58. http://juminten.upnjatim.ac.id/index.php/juminten

Cahyani, S. N., Safirin, M. T., Donoriyanto, D. S., & Rahmawati, N. (2022). Human error analysis to minimize work accidents using the HEART and SHERPA methods at PT. Wonojati Wijoyo. Prozima, 6(1), 48–59. https://doi.org/10.21070/prozima.v6i1.1569

Dwiyanti, D. O., Gucci, R., & Abdul, R. (2023). Analisa human error menggunakan metode Systematic Human Error Reduction and Prediction Approach (SHERPA) dan Human Error Assessment and Reduction Technique (HEART) pada pengujian destructive test mesin milling: Studi kasus PT ABCD. Jurnal Rekayasa Sistem Industri, 8(2), [halaman jika ada]. https://doi.org/10.33884/jrsi.v8i2.7218

Hantara, E.R., & Susanto, N. (2022). Analisis Human Error Pada Pekerja Borong Dengan Metode SHERPA dan Metode HEART. Jurnal Teknik Industri. 9(4), 1-8.

Kirwan, B. (2017). A Guide To Practical Human Reliability Assessment.

Mauluddin, Y., & Azzahra, F. (2022). Evaluasi human error penyebab kecacatan produksi pada usaha konveksi Manda Hijab Cicalengka. Jurnal Kalibrasi, 20(1), 68–76. https://doi.org/10.33364/kalibrasi/v.20-1.1132

Patradhiani, R., Kurniawan, M. H., & Rosyidah, M. (2022). Analisis human error pada proses produksi batu bata dengan metode SHERPA dan HEART untuk mengurangi kecelakaan kerja. Integrasi: Jurnal Ilmiah Teknik Industri, 7(1). http://jurnal.um-palembang.ac.id/integrasi/index

Pradipta, N. S., & Susanto, N. (2023). Analisis human error dengan metode SHERPA dan HEART pada PT Pelita Tomangmas Karanganyar. Industrial Engineering Online Journal, 12(4).

Sembiring, N., Tambunan, M. M., & Febriani, M. (2019). Human error analysis on production process of door products with SHERPA and HEART method. IOP Conference Series: Materials Science and Engineering, 505(1), 012025. https://doi.org/10.1088/1757-899X/505/1/012025

Sihaloho, R. M., Mende, J., & Rondonuwu, I. R. (2023). Evaluasi Keandalan Manusia Menggunakan Metode Human Error Assessment And Reduction Technique (HEART) Pada Industri Pengolahan Kayu Di Kota Manado. Jurnal Tekno Mesin, 9(2), 62–72. https://doi.org/10.35793/jtmu.v9i2.49194

Utama, A. S. P., Tambunan, W., & Fathimahhayati, L. D. (2020). Analisis Human Error pada Proses Produksi Keramik dengan Menggunakan Metode HEART dan SHERPA. INTECH, 6(1), 12–22. Diakses dari https://e-jurnal.lppmunsera.org/index.php/INTECH/article/view/2114

Zetli, S. (2021). Analisis Human Error dengan Pendekatan Metode SHERPA dan HEART pada Produksi Batu Bata UKM Yasin. Jurnal INTECH Teknik Industri Universitas Serang Raya, 7(2), 147-156. https://doi.org/10.30656/intech.v7i2.3934

Downloads

Published

2025-07-30

How to Cite

Human error analysis to reduce production defects with Sherpa method and Heart method in PT XYZ. (2025). Journal of Sustainable Community Development, 3(3), 120-128. https://doi.org/10.60036/yxdr8458