Social Sciences Insights Journal

Vol. 1 No. 3 (2023): Social Sciences Insights Journal
Articles

The Influence of Job Satisfaction on Organizational Citizenship Behavior through Mediating Resilience in Millennial Workers

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  • Muchtadin Muchtadin
Muchtadin Muchtadin
Universitas YPPI Rembang

Published 2023-12-22

Keywords

  • job satisfaction,
  • organizational citizenship behavior,
  • resilience,
  • millennial

Copyright (c) 2023 Muchtadin (Author)

Creative Commons License

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

How to Cite

Muchtadin, M. (2023). The Influence of Job Satisfaction on Organizational Citizenship Behavior through Mediating Resilience in Millennial Workers. Social Sciences Insights Journal, 1(3), 23-31. https://doi.org/10.60036/ssijvol1iss3art3

Abstract

Organizational citizenship behavior (OCB) is one of the important aspects that the millennial generation needs to have because it is related to organizational effectiveness. This research is aimed at finding out the magnitude of the influence that job satisfaction has on OCB through the mediation of resilience. Respondents were 100 millennial workers in Indonesia where the sample was selected using convenience sampling. This research is quantitative cause and effect using the PLS SEM data analysis method. Data collection was carried out using a Google form which was distributed via various social media such as WhatsApp, LinkedIn and Facebook. The research results found that job satisfaction had a significant positive effect on resilience. Resilience also has a significant positive effect on OCB. Job satisfaction has no direct effect on OCB. Resilience fully mediates the effect of job satisfaction on OCB. This research contributes to increasing OCB through increasing job satisfaction and resilience in millennial workers in Indonesia.

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