Collaborative waste management through pentahelix stakeholder participation
A qualitative study from South Tangerang City, Indonesia
DOI:
https://doi.org/10.60036/g89fqk12Keywords:
Collaborative governance, Pentahelix model, Waste management, Policy implementation, South Tangerang, IndonesiaAbstract
Urban waste management in rapidly growing cities presents persistent governance challenges due to increasing waste generation, limited disposal capacity, and fragmented coordination among stakeholders. This study aims to examine how collaborative governance operates in urban waste management through a multi-stakeholder (pentahelix) framework and to identify key barriers affecting its implementation. A qualitative descriptive approach was employed, using in-depth interviews, field observations, and document analysis involving representatives from government, private sector, community groups, academia, and media. Data were analyzed thematically using a policy implementation perspective to assess coordination, resources, communication, and institutional capacity. The findings reveal that collaboration among stakeholders remains largely partial and fragmented, functioning mainly at the level of coordination rather than integrated governance. Government actors dominate regulatory and facilitative roles, while private stakeholders contribute technological and operational innovations without strong institutional integration. Community participation is present but faces sustainability constraints, and academic inputs are weakly translated into policy processes. Media engagement tends to be reactive rather than strategic. Key barriers include limited inter-stakeholder communication, unclear role distribution, resource constraints, and the absence of a permanent collaborative mechanism. The study underscores the need for institutionalized multi-stakeholder platforms, clearer governance arrangements, and stronger knowledge integration to improve the effectiveness and sustainability of urban waste management. These findings provide practical insights for policymakers seeking to strengthen collaborative governance models in urban environmental management contexts.
References
Abu-Qdais, H., & Al-Saleh, M. (2023). Developing an extended producer responsibility system for solid waste management in Jordan using multi-criteria decision-making approach. Waste Management & Research: The Journal for a Sustainable Circular Economy, 42(7), 533–543. https://doi.org/10.1177/0734242X231198444
Achillas, C., Moussiopoulos, N., Karagiannidis, A., Banias, G., & Perkoulidis, G. (2013). The use of multi-criteria decision analysis to tackle waste management problems: a literature review. Waste Management & Research: The Journal for a Sustainable Circular Economy, 31(2), 115–129. https://doi.org/10.1177/0734242X12470203
Adu-Gyamfi, G., Asamoah, A. N., Nketiah, E., Obuobi, B., Adjei, M., Cudjoe, D., & Zhu, B. (2023). Reducing waste management challenges: Empirical assessment of waste sorting intention among corporate employees in Ghana. Journal of Retailing and Consumer Services, 72, 103261. https://doi.org/10.1016/j.jretconser.2023.103261
Agamuthu, P., & Babel, S. (2023). Waste management developments in the last five decades: Asian perspective. Waste Management & Research, 41(12), 1699–1716. https://doi.org/10.1177/0734242X231199938
Ahmad, Z., & Esposito, P. (2025). Collaborative Governance for Social Change and Environmental Sustainability: A Case Study of Campania Region. Administrative Sciences, 15(6), 217. https://doi.org/10.3390/admsci15060217
Ali, A., Malik, S. A., Shafiullah, M., Malik, M. Z., & Zahir, M. H. (2023). Policies and regulations for solar photovoltaic end-of-life waste management: Insights from China and the USA. Chemosphere, 340, 139840. https://doi.org/10.1016/j.chemosphere.2023.139840
Ali, J. (2022). A q-rung orthopair fuzzy MARCOS method using novel score function and its application to solid waste management. Applied Intelligence, 52, 8770–8792. https://doi.org/10.1007/s10489-021-02921-2
Ansell, C., & Gash, A. (2008). Collaborative governance in theory and practice. Journal of Public Administration Research and Theory, 18(4), 543–571. https://doi.org/10.1093/jopart/mum032
Bank, W. (2018). Global waste to grow by 70 percent by 2050 unless urgent action is taken: World Bank report.
Bao, Z., & Lu, W. (2023). Applicability of the environmental Kuznets curve to construction waste management: A panel analysis of 27 European economies. Resources, Conservation and Recycling, 188, 106667. https://doi.org/10.1016/j.resconrec.2022.106667
Berenjkar, P., Li, Y. Y., & Yuan, Q. (2021). The application of system dynamics in different practices of a waste management system. Environment, Development and Sustainability, 23(11), 15695–15724. https://doi.org/10.1007/s10668-021-01362-8
Bilgili, L., & Çetinkaya, A. Y. (2023). Application of life cycle assessment of system solution scenarios for municipal solid waste management in Turkey. Journal of Material Cycles & Waste Management, 25, 324–336. https://doi.org/10.1007/s10163-022-01542-2
Bui, T.-D., Tseng, J.-W., Tseng, M.-L., Wu, K.-J., & Lim, M. K. (2023). Municipal solid waste management technological barriers: A hierarchical structure approach in Taiwan. Resources, Conservation and Recycling, 190, 106842. https://doi.org/10.1016/j.resconrec.2022.106842
Carayannis, E. G., & Campbell, D. F. J. (2012). Mode 3 knowledge production in quadruple helix innovation systems: 21st-century democracy, innovation, and entrepreneurship for development. Springer. https://doi.org/10.1007/978-1-4614-2062-0
Cervantes, D. E. T., Romero, E. O., & Berriel, M. D. C. H. (2021). Assessment of governance aspects in waste management systems: A case study in Mexican municipalities. Journal of Cleaner Production, 278, 123320. https://doi.org/10.1016/j.jclepro.2020.123320
Chaerani, T., Sayaranamual, S. F., Prawira Atmaja, K. B., & Youwe, S. M. (2022). CSR Pentahelix Collaboration in the Implementation of Waste Management Center Social Innovation Program: NEKAT SA (Negeri Katong Tanpa Sampah). Jurnal Indonesia Sosial Teknologi, 5(8). https://doi.org/10.59141/jist.v5i8.1249
Creswell, J. W., & Poth, C. N. (2018). Qualitative inquiry and research design: Choosing among five approaches (4, Ed.). SAGE Publications.
Denzin, N. K., & Lincoln, Y. S. (2018). The SAGE handbook of qualitative research (5, Ed.). SAGE Publications.
Derdera, S. E., & Ogato, G. S. (2023). Towards integrated and sustainable municipal solid waste management system in Shashemane City Administration, Ethiopia. Heliyon, 9(11), e21865. https://doi.org/10.1016/j.heliyon.2023.e21865
Dinçer, H., Yüksel, S., Eti, S., Gökalp, Y., Mikhaylov, A., & Karpyn, Z. (2025). Effective waste management in service industry: Fuzzy-based modelling approach for strategic decision-making. Waste Management & Research, 43(3), 438–451. https://doi.org/10.1177/0734242X241242682
Emerson, K., Nabatchi, T., & Balogh, S. (2012). An integrative framework for collaborative governance. Journal of Public Administration Research and Theory, 22(1), 1–29. https://doi.org/10.1093/jopart/mur011
Etzkowitz, H., & Leydesdorff, L. (2000). The dynamics of innovation: From national systems and “Mode 2” to a Triple Helix of university–industry–government relations. Research Policy, 29(2), 109–123. https://doi.org/10.1016/S0048-7333(99)00055-4
Ezeudu, O. B., & Ugochukwu, U. C. (2024). Financing mechanism for solid waste management in Anambra, Nigeria: Analyses of emerging challenges and implications for circular economy. Environmental Science and Pollution Research, 31(19), 27634–27652. https://doi.org/10.1007/s11356-024-33178-0
Fitriani, A., Windusari, Y., & Putri, W. A. E. (2024). Community-based waste management in the Township PT. Bukit Asam, Tanjung Enim, Indonesia. Indonesian Journal of Environmental Management and Sustainability, 8(2), 71–81. https://doi.org/10.26554/ijems.2024.8.2.71-81
Guerrero, L. A., Maas, G., & Hogland, W. (2013). Solid waste management challenges for cities in developing countries. Waste Management, 33(1), 220–232. https://doi.org/10.1016/j.wasman.2012.09.008
Indonesia, K. L. H. dan K. R. (2024). Sistem Informasi Pengelolaan Sampah Nasional (SIPSN).
Irawan, H., Pradanna, S. A., Anggraeni, L., Wijayanti, T., & Anggraeni, A. (2024). PRODEKTIF: Pengolahan Sampah Organik Konsep Pentahelix Menuju Ekonomi Desa Berkelanjutan. Jurnal Sutasoma, 3(1). https://doi.org/10.58878/sutasoma.v3i1.344
Jangre, J., Prasad, K., & Patel, D. (2023). Management of healthcare waste collection and segregation for developing countries. Waste Management & Research: The Journal for a Sustainable Circular Economy, 42(11), 1079–1092. https://doi.org/10.1177/0734242X231199917
Jati, R. P. (2025). Nestapa warga Cipeucang bermandikan oli berteman dengan bau sampah.
Kamanga, T. W., Chitete, M. M., Kamanga, B. C., Damazio, C., Yafeti, Y., & Sibande, M. (2024). Towards sustainable solid waste management systems: Empirical evidence from Northern Malawi. Environmental Health Insights, 18, 11786302241255800. https://doi.org/10.1177/11786302241255800
Khosravani, F., Abbasi, E., Choobchian, S., & Jalili Ghazizade, M. (2023). A comprehensive study on criteria of sustainable urban waste management system: Using content analysis. Scientific Reports, 13(1), 22526. https://doi.org/10.1038/s41598-023-49187-x
Kling, M., Seyring, N., & Tzanova, P. (2016). Assessment of economic instruments for countries with low municipal waste management performance: An approach based on the analytic hierarchy process. Waste Management & Research: The Journal for a Sustainable Circular Economy, 34(9), 912–922. https://doi.org/10.1177/0734242X16644521
Koska, A., & Erdem, M. B. (2023). Performance analysis of manufacturing waste using SWARA and VIKOR methods: Evaluation of Turkey within the scope of the circular economy. Sustainability, 15(16), 12110. https://doi.org/10.3390/su151612110
Lee, S., & Paik, H. S. (2011). Korean household waste management and recycling behavior. Building and Environment, 46(5), 1159–1166. https://doi.org/10.1016/j.buildenv.2010.12.005
Miles, M. B., Huberman, A. M., & Saldaña, J. (2014). Qualitative data analysis: A methods sourcebook (3, Ed.). SAGE Publications.
Mujtaba, M. A., Munir, A., Imran, S., Nasir, M. K., Muhayyuddin, M. G., Javed, A., Mehmood, A., Habila, M. A., Fayaz, H., & Qazi, A. (2024). Evaluating sustainable municipal solid waste management scenarios: A multicriteria decision-making approach. Heliyon, 10(4), e25788. https://doi.org/10.1016/j.heliyon.2024.e25788
Nusi Ichsan, M., Ichsan, A., Prahara, S., & Abd Razak, D. (2024). Implementation of Waste Management Policy. JILPR Journal Indonesia Law and Policy Review, 6(2). https://doi.org/10.56371/jirpl.v6i2.486
Rini, J. P., Sufianti, E., & Abdullah, S. (2021). Collaborative Governance Model Integrated Waste Management in Bandung City BT - Proceedings of the 2nd International Conference on Administration Science 2020 (ICAS 2020). 227–231. https://doi.org/10.2991/assehr.k.210629.043
Sakai, S. (1996). Municipal solid waste management in Japan. Waste Management, 16(5–6), 395–405. https://doi.org/10.1016/S0956-053X(96)00107-9
Setiadi, R., Nurhadi, M., & Prihantoro, F. (2020). Idealisme dan Dualisme Daur Ulang Sampah di Indonesia: Studi Kasus Kota Semarang. Jurnal Ilmu Lingkungan, 18(1), 48–57. https://doi.org/10.14710/jil.18.1.48-57
Shabani, T., Jerie, S., & Shabani, T. (2023). Applicability of the life cycle assessment model in solid waste management in Zimbabwe. Circular Economy and Sustainability, 3(4), 2233–2253. https://doi.org/10.1007/s43615-023-00268-z
Song, W., Elahi, E., Hou, G., & Wang, P. (2025). Collaborative governance for urban waste management: A case study using evolutionary game theory. Sustainable Cities and Society, 126, 106380. https://doi.org/https://doi.org/10.1016/j.scs.2025.106380
Sserubula, J. P., Jemba, P., & Twinamatsiko, R. (2025). Knowledge, Attitude and Practices of Abattoir Workers Towards Waste Management in Slaughterhouses in Kampala City, Uganda. Risk Management and Healthcare Policy, 2517–2527. https://doi.org/10.2147/RMHP.S517421
Tamasila, M., Prostean, G., Ivascu, L., Cioca, L.-I., Draghici, A., & Diaconescu, A. (2020). Evaluating and prioritizing municipal solid waste management-related factors in Romania using fuzzy AHP and TOPSIS. Journal of Intelligent & Fuzzy Systems: Applications in Engineering and Technology, 38(5), 6111–6127. https://doi.org/10.3233/JIFS-179695
Thakur, R., & Onwubu, S. C. (2024). Household waste management behaviour amongst residents in an informal settlement in Durban, South Africa. Journal of Environmental Management, 349, 119521. https://doi.org/10.1016/j.jenvman.2023.119521
Triyoga, H. (2024). Pemkot Tangsel tiap hari berjibaku atasi 1.000 ton sampah, Benyamin: Persoalan yang serius.
Van Meter, D. S., & Van Horn, C. E. (1975). The policy implementation process: A conceptual framework. Administration & Society, 6(4), 445–488. https://doi.org/10.1177/009539977500600404
Wikurendra, E. A., Csonka, A., & Nagy, I. (2024). Urbanization and benefit of integration circular economy into waste management in Indonesia: A review. Circular Economy and Sustainability, 4, 1219–1248. https://doi.org/10.1007/s43615-024-00346-w
Wilson, D. C., Velis, C., & Cheeseman, C. (2006). Role of informal sector recycling in waste management in developing countries. Habitat International, 30(4), 797–808. https://doi.org/10.1016/j.habitatint.2005.09.005
Yin, R. K. (2018). Case study research and applications: Design and methods (6, Ed.). SAGE Publications.
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Ahmad Jamil Pasaribu, Agus Suradika, Mawar (Author)

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
